1 for All Software

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General business terms

Conclusion of contract

The presentation of products within the online-shop does not constitute a binding offer. It is a non-binding online catalog. Only after you have entered your personal data and clicked the button “order“ (or similar) in the final step of a ordering process, the order is binding regarding the contents in your shopping cart. The confirmation of your order takes place prompt after you send it to us. The purchase agreement is taking effect, as soon as we deliver a confirmation of the delivery or the delivery itself. Shouldn't you receive such a confirmation or the delivery within two weeks, the purchase agreement will be, therefore, obsolete and your order will not be of a binding nature anymore.

Delivery of license via E-mail

Usually the delivery of ordered software license keys is transacted via E-Mail. It will be delivered to the customers E-mail, which was deposited previously. The 1 for All Software GmbH cannot guarantee that a transaction via E-mail is always possible if the recipients E-mail address is a free E-Mail address (such as WEB.DE etc.) or if a spam filter prevents the delivery. 

Therefore, the buyer bears the full risk if he quotes a free E-Mail address during the ordering process as the recipient address for the delivery of a license key. The same is the case if a spam filter prevents a delivery of the E-mail. 

Part-deliveries

We are authorized to dispatch your order in part-deliveries, as far as this is reasonable for you. Extra delivery charges will only occur if an express agreement is given.

Title retention

As long as the delivered goods aren't payed completely, they remain property of the 1 for All Software GmbH.

Right of revocation

You can cancel an order within two weeks in text format (letter, fax, E-Mail) without the need to explain your reasons or if you send the according goods back to us. This is only possible for private buyers. If you ordered something in exercise of a commercial function (order by businessman), this is not possible.

The two week time period starts the earliest when the buyer receives the goods and an extensive information in text format. In order to make use of your right of revocation, it will be enough if you send us your revocation in text format or the goods within the time period of two weeks. The date of dispatch has to be within the two week period. The recall has to be sent towards the following address:

1 for All Software GmbH
Industriestrasse 31
CH-6300 Zug, Switzerland
eMail: info [at] 1forallsoftware.ch

You have to absorb the costs for sending back the goods if the delivered goods were indeed those, which you ordered and if the price of the goods is below $40,-. Should the price be higher than 40 ,-€ and you have not taken any counter-performances (may it be the complete payment or a part payment) while you want to make use of your right of revocation, you also have to absorb the costs for sending back the goods in this case.

TechSmith Authorized Reseller

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Customer Testimonials

Great customer service! We had an excellent experience while researching and purchasing the product. Camtasia is a solid screen-capture software. It enables us to create useful training videos for both internal and external use. Camtasia has definitely bumped up our multimedia production capability. Jini Ryan

I´ve tried more or less every screen recording software found on Google. Eachone had different issues!Finally we tested Camtasia based on recommendations and it works perfectly! Also the editing part is just at the right level for our needs. Christopher, Teletec Sweden

I had an excellent experience. I appreciated the quick, clear and useful communication and was able to download and use my new software immediately. Kelly Thompson

I'm very satisfied with the service. Thank you for all te help when I need it with my software. Very good and very thanked Kyle

We went from the tutorials to posting our first product video in about 6 man-hours...great interface, features and intuitive design. Eric Babin

Thanks for a really good service, I'm glad I found you on the internet. I bought Camtasia Studio Super Bonus, cheap and good product. Johnny Gejdner, Sweden
I am very pleased with this product, it is very easy to use and was exactly what I needed to quickly put together a product tutorial to help customers better understand our products.Clinton
Your product is very easy to learn and use. It is very intuitive. The daily video tutorials are helpful as well, I wish other companies offered that service.Statira Wilmoth
An extraordinary tools for us. Not only for marketing purposes but also as an internal training and motivation tool.Jaime de la Serna
I just want to say that your service is world class and your site is elegantly simple and effective for ordering and for making contact. I am 100% satisfied and will be back again! Great work. For those reading this, I even had a return and a mistake (I made) regarding paypal and more, and Daniel and his gang responded and fixed EVERYTHING within 2 hours. Absolutely unheard of on the web and I recommend them highly. Patrick Sweet, Phd
I'm very happy with your software - it's fantastic. Very easy to use and works every time. Thanks, Glen Beumer
Your software does it all, and your support services are excellent. Keep up the good work.Isaac Nwuju
Thanks for your quick answer. This is great service and I give credit where credit is due!Horst Neidhart
Tremendous customer service! I accidentally bought a product twice. It only took a short E-mail-correspondence with Daniel Gruber (Wow! A human being on the other end!) and I received the guarantee for getting my money back within four hours! That spared me the nuisance of paying twice as much as I intended. Johannes Huter
Daniel Gruber provided outstanding customer service during the purchase process. He responded to our multiple requests for pricing quickly & was quite patient while we got the buying process right. This level of customer service is very much appreciated.

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